Microsoft ( and Hotmail) Troubleshooting Support Information

If you are facing issues with Microsoft Outlook or Hotmail there are different ways to resolve the same. You can go with Microsoft’s bulk sender policies and guidelines to get the desired help to improve your experience with Microsoft.

When you face issues while taking support from Microsoft, you can open a support ticket to find the cause for the same. But instead of opening a support ticket directly try to troubleshoot and fix the cause on your own first and avoid opening multiple tickets for the same issue or IP address.



In case you are blocked then make sure to include a copy of the complete error message as it will help the Microsoft troubleshoot the issue and will help in providing a faster solution. You can also call at the Microsoft Support Phone Number to get complete help about Microsoft and its applications.

Following are the different ways in which Microsoft can provide you support:

  • Anti-spam message folders

Microsoft provides guidance related to the email message headers which can help you fix the possible causes of delivery issues. You can check the Microsoft message headers for any campaign sent to Inbox Monitor. To do this, click on the campaign subject line link – clicking the Microsoft Details button and clicking the Msg Headers icon for any seed address.

  • Spam folder placement

Microsoft uses Exchange Online Protection® and SmartScreen® spam filter to protect their users from spam. Exchange Online Protection® works around IP and domain reputation, authentication and spammer infrastructure, and content filtering. The SmartScreen® filter takes care of the factors related to the sender, including the sending IP address, domain, authentication, list quality, complaint rates, content, and engagement. 

  • Namespace mining

If you will try to connect to Microsoft’s servers to verify email addresses without sending email may result in your email getting blocked. If you are not a part of this, check your servers to ensure they were not compromised by a hacker who can use them to attack Microsoft’s servers.

  • Phishing

Microsoft users have the option of marking emails as phishing as Microsoft’s JMRP also returns reports about emails marked as phishing. Make sure the subscribers marking your email as phishing are added to your suppression list. You can avoid your messages being marked as a phishing message by ensuring that your email is recognized with clear branding in the friendly-from address and within the content. Make sure to use valid, reputable URLs and domain in your headers and content. You can also authenticate your emails using Domain keys identified mail, sender policy framework and Domain-based message authentication, reporting and conformance.

Microsoft Customer Service Phone Number is also available round the clock to help the Microsoft users for the frequent issues they are facing. We have a team of certified technicians who can easily suggest you what can be done under what situation. Call us and get the best solution for all your Microsoft issues.

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